News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in Viral Videos

School announces snow day with ‘Let It Go’ parody

Fresh
22-overlay5

Who needs robocalls when you can declare school closures through song?

in National

Blizzard hits the northeast, New York spared its brunt

Fresh
A man walks out of an ocean front house covered in ice during a winter blizzard in Marshfield, Massachusetts January 27, 2015.

As New York and New Jersey lifted travel bans, Massachusetts braces for more snow.

in Lifestyle

Drunk driving less likely in cities with Uber ride services

Fresh
Uber West Coast Regional Manager William Barnes sits in the back of a car during a photo shoot Friday, Oct. 24, 2014, in Las Vegas. The ride sharing company has begun operations in Nevada.

Mothers Against Drunk Driving works with Uber to establish ride service rights in cities around the world.

in National, World

World leaders join last survivors in recalling Auschwitz

Members of Polish Scouting Association from Canada and U.K. place a lit candle at block 15 in the former Nazi German concentration and extermination camp Auschwitz in Oswiecim January 26, 2015.

World leaders joined Auschwitz survivors at the site of the former Nazi death camp to mark 70 years since its liberation by Soviet troops.

in Sports, Viral Videos

Marshawn Lynch holds an “awesomer” press conference

23-overlay4

"You don't feel in beast mode. It feels you."